Postage Stamps – Zazzle D-
I hope that this is my worst vendor. I ordered 120 stamps using various pictures. One sheet came out very poorly because it was a photo that we took at our engagement. Since Zazzle advertised a 100% exchange policy, I emailed them to exchange those pictures. Zazzle sent me a return number. A few weeks later, I have a credit on my credit card. I inquired about the status of the exchange. A different sales rep told me that they do not do exchanges on the custom stamps. Even after I sent him the emails from the other sales rep, he refused to allow me to exchange or allow me to replace my stamps. I was extremely disappointed with the customer service. I would NOT recommend.
I purchased 4 types of vintage stamps so that I could have the collage look on my envelopes. While putting them together, I emailed to inquire the size of the stamps. I received a quick reply. The stamps came in 1.5 weeks later in perfect condition. I would highly recommend. We purchased $.91 worth of stamps for 125 guests for $256.
Marilyn did a wonderful job on the calligrapher on my outer envelopes. She gets the + for putting up with our multiple trips to her home (last minute addition, change of last name, change of address, can you add my nephew’s name to this inner envelope, etc.)
Our invitations arrived about 5.5 weeks after ordering. A few days later– as I was assembling them to mail out– I noticed that some of the response cards had a printing flaw. It wasn’t very noticeable but it was nonetheless a flaw. After emailing Rebecca, she responded within minutes.