To schedule an appointment, call 312.787.2377.
12 West Maple, 2nd Floor
Tomorrow, I’ll post photos of the bridal party photos and the gorgeous reception!
Bella Bianca will be hosting a fabulous Lazaro trunk show that features their Fall 2010 Collection. The designer, Lazaro Perez, will be attending on Friday, August 27th and Saturday, August 28th.
Lazaro Bridal + Bridesmaid Collections
Bella Bianca Bridal Couture
March 25th – 27th
To make an appointment, call 630-627-4027
Wedding– The night of the wedding, everything was perfect. More than that, the week of the wedding, we had absolutely no problems. Let’s start with the good. The hotel was amazing when it came to food. For the entrée duet, we changed the salmon to a crab cake. We also added a pasta course and supplied our own recipes. We also came up with some more unique hors d’oeuvres and they were totally willing to do it. I really appreciated it. The service was outstanding.
Things that I didn’t like– I wish that Kerry could have gotten back to us more quickly during the planning process. I don’t know if she is under-staffed/over-worked but 10 days for a reply is far too long. I loathe the draping in the Music Room and the Walnut Room. If I had the money, I would have brought new drapes in for my event. They are absolutely hideous. I would recommend the venue. Overall, we really enjoyed the Allegro.
My in-law’s were the first to check in on Thursday night. When I went to visit them on Friday, I realized that their room was on a floor with construction. I was livid. I specifically had a line added to my contract stating that I did not want any rooms to be booked on floors with construction. To top it off, my mother-in-law said that it was loud. Sarah was on vacation. Kerry was away that day in training. After speaking with the front desk, my in-laws were finally moved.
When my Maid of Honor and I went to check into our room at noon, I was unable even though Sarah had assured me that I would be able to check in early. We tried to check in again around 5PM. The room was still not ready. Luckily, I had rented out the Stardust Suite so we were able to get ready in that room while guests were drinking and socializing. Not ideal, but it worked. When we did go to check into the room at 10:30PM, the front desk associate told us that he had bad news for us. The only room that was available was the room that my in-laws had vacated. Great. I am having my wedding at the hotel and I get the crappy suite. I even asked if we could get a regular room but there was none available.
I was even unhappier when I found that there was a second hotel block under the name of Jacobs that had received our suites. While the chances of two hotel blocks with the same name are slim, I was still very frustrated with the entire situation. We were having our wedding there. Therefore, we deserved first priority.
Additionally, I was frustrated that my husband and I were unable to check into our bridal suite until 5PM because the room was not ready. Surely, one would assume that the bride and groom would prefer to check in to the bridal suite long before the reception commences. It is extremely disappointing customer service. The silver lining of the situation is that my guests did not have to experience any of these problems.
A few days later, I emailed her to see if she saw the problem. Apparently, the cards were destroyed in the mail. Maybe I am overly sensitive, but she never accepted the blame or apologized. While I see her point of view (she didn’t get proof of the mistake), I wish that she would have been a little more regretful about the entire situation.
18 bridal salons
1 Filene’s Basement Sale