Wedding– The night of the wedding, everything was perfect. More than that, the week of the wedding, we had absolutely no problems. Let’s start with the good. The hotel was amazing when it came to food. For the entrée duet, we changed the salmon to a crab cake. We also added a pasta course and supplied our own recipes. We also came up with some more unique hors d’oeuvres and they were totally willing to do it. I really appreciated it. The service was outstanding.
Things that I didn’t like– I wish that Kerry could have gotten back to us more quickly during the planning process. I don’t know if she is under-staffed/over-worked but 10 days for a reply is far too long. I loathe the draping in the Music Room and the Walnut Room. If I had the money, I would have brought new drapes in for my event. They are absolutely hideous. I would recommend the venue. Overall, we really enjoyed the Allegro.
My in-law’s were the first to check in on Thursday night. When I went to visit them on Friday, I realized that their room was on a floor with construction. I was livid. I specifically had a line added to my contract stating that I did not want any rooms to be booked on floors with construction. To top it off, my mother-in-law said that it was loud. Sarah was on vacation. Kerry was away that day in training. After speaking with the front desk, my in-laws were finally moved.
When my Maid of Honor and I went to check into our room at noon, I was unable even though Sarah had assured me that I would be able to check in early. We tried to check in again around 5PM. The room was still not ready. Luckily, I had rented out the Stardust Suite so we were able to get ready in that room while guests were drinking and socializing. Not ideal, but it worked. When we did go to check into the room at 10:30PM, the front desk associate told us that he had bad news for us. The only room that was available was the room that my in-laws had vacated. Great. I am having my wedding at the hotel and I get the crappy suite. I even asked if we could get a regular room but there was none available.
I was even unhappier when I found that there was a second hotel block under the name of Jacobs that had received our suites. While the chances of two hotel blocks with the same name are slim, I was still very frustrated with the entire situation. We were having our wedding there. Therefore, we deserved first priority.
Additionally, I was frustrated that my husband and I were unable to check into our bridal suite until 5PM because the room was not ready. Surely, one would assume that the bride and groom would prefer to check in to the bridal suite long before the reception commences. It is extremely disappointing customer service. The silver lining of the situation is that my guests did not have to experience any of these problems.
A few days later, I emailed her to see if she saw the problem. Apparently, the cards were destroyed in the mail. Maybe I am overly sensitive, but she never accepted the blame or apologized. While I see her point of view (she didn’t get proof of the mistake), I wish that she would have been a little more regretful about the entire situation.
Postage Stamps – Zazzle D-
I hope that this is my worst vendor. I ordered 120 stamps using various pictures. One sheet came out very poorly because it was a photo that we took at our engagement. Since Zazzle advertised a 100% exchange policy, I emailed them to exchange those pictures. Zazzle sent me a return number. A few weeks later, I have a credit on my credit card. I inquired about the status of the exchange. A different sales rep told me that they do not do exchanges on the custom stamps. Even after I sent him the emails from the other sales rep, he refused to allow me to exchange or allow me to replace my stamps. I was extremely disappointed with the customer service. I would NOT recommend.
Marilyn did a wonderful job on the calligrapher on my outer envelopes. She gets the + for putting up with our multiple trips to her home (last minute addition, change of last name, change of address, can you add my nephew’s name to this inner envelope, etc.)
Our invitations arrived about 5.5 weeks after ordering. A few days later– as I was assembling them to mail out– I noticed that some of the response cards had a printing flaw. It wasn’t very noticeable but it was nonetheless a flaw. After emailing Rebecca, she responded within minutes.
Vintage Postage Montage
Outer envelope with vintage postage stamps + calligraphy
The inner envelope with the calligraphy done by Marilyn
Opening the inner envelope, our lined envelopes (that caused me much pain + distress)
I love how my name is framed when you open the inner envelope
Our beautiful invitations from White Aisle website
Response Cards- we left them blank so that guests could write us heartfelt notes
The response card with the postage stamp from Zazzle.
As you can see, the horiztonal stamps barely fit.
Tomorrow, I am going to post vendor reviews for my invitations.
My plan was to design my own invitations and have them letterpressed by Superior Letterpress. Unfortunately, I don’t have a design bone in my body. This is a great option for couples on a budget that crave letterpress.
After weeks of agonizing, I decided to purchase them. When I was started looking around, I thought, well, there is really only one wedding vendor website that makes me want to buy everything– White Aisle.
My fiance liked many of the styles. We ordered a few samples. Rebecca has a great policy that the money for the same can go towards the purchase of your invitations. What do you think of the styles? I love them all so it is really hard for me to pick.
Each invitation can be customized in several ways. The color is picked based on a Pantone color to ensure that you are getting exactly what you want! The invitations come in one or two colors. She has a list of fonts that are available too.
Here are our top picks!